Shipping terms
【About freight】
- With a total order purchase of HK$399 or above, you can enjoy free SF door-to-door delivery/SF station/SF service center/Smart locker self-pickup service in Hong Kong. If the purchase is less than HK$399, we will send the goods via SF Express , and customers need to pay the shipping fee when picking up the goods.
- The minimum spending for Macau orders is MOP $399, and the goods will be sent by Sanyi Transportation. Customers need to pay the shipping fee when picking up the item. Sanyi Transportation charges by the box. A box of 20kg of goods is sent to Macau urban area, and the freight is about MOP$100.
- Please contact us for other orders outside Hong Kong.
【Delivery time】
- We will send it out within 3 working days after confirming successful payment.
- SF Express delivery time generally takes 2 - 5 working days. Customers can check the delivery information on the SF Express website using the waybill number we provide.
- Except for statutory holidays, when typhoon warning signal No. 8 or above or black rainstorm warning is in effect, SF Express will deliver goods in designated areas in Hong Kong from Monday to Saturday. The specific delivery time depends on the logistics company.
- If we are unable to accurately provide the goods or services you need due to force majeure (including but not limited to natural disasters, fires, floods, accidents, riots, wars, government policies, strikes or any circumstances beyond our control), The company will not assume any responsibility or compensation.
- When you fill out the order form, please confirm that your name, email address, phone number, and shipping address are correct. Our company will not be responsible or compensate for any delay or loss due to incorrect information provided by you.